Watermart

lead pipe

Lead in Toronto Water Mains

According to a 2014 Star investigation, 13 per cent of tests taken by Toronto residents between 2008 and early 2014 failed Health Canada’s standard of less than 10 parts per billion. Between 2015 and August 2017, the failure rate improved to 1.8 per cent, according to a Metro analysis of publicly available data.

Toronto Water’s own testing showed improvement, too. From 2008 to 2009, 35 per cent of tested households with known or suspected lead pipes failed the standard. The same test in 2015 and 2016 saw the failure rate drop to 1.3 per cent, according to an annual staff report that will go before council’s Public Works committee next week.

Despite the positive signs, Toronto Water warns against rushing to conclusions, adding in the report that the corrosion control program “will take several years to determine the full impact.”

Consuming lead has several negative health effects. The body can’t process the element and can’t distinguish it from calcium. As a result, the toxic substance can stay lodged in organs, potentially stunting development and causing neurological damage. Children are particularly vulnerable.

Lead pipes are generally located in homes built before 1950. City staff estimate that 31,000 of Toronto’s 437,000 single-family dwellings have lead pipes.

Coun. Janet Davis, who closely watches water issues at city hall, called the results “promising.” But she says the city must not become complacent when it comes to reducing lead levels and replacing pipes.

“The public health literature is very clear: There is no safe level of lead in water,” she said. “There really is no serious effort to replace lead pipes.”

In 2008 the city hoped to eliminate lead pipes by 2016 — but they are only halfway to that goal and the rate of replacement has slowed in recent years, according to the latest city report.

Share this article

Google Reviews

The entire customer service experience is great. I was surprised by the follow up call and email for service this year – only because this is not normal. It’s not one and done – they treat you as if it is an ongoing client relationship.
Reigen Wingfield
Reigen Wingfield
18:39 25 Oct 19
My experience with Watermart was excellent, from start to finish. They offered a number of different options & info on the various types of water filtration. They made suggestions on what would be best suited to my needs – without trying to over sell. Installation was efficient & the technician was very knowledgeable & courteous. I’m told they will contact me a year from now to remind me my filters need changing. Love it!Update 3 years later:Still LOVE Watermart. They send me friendly reminders that my filtration system needs annual maintenance. While I could do this myself, I am happier to have a professional make sure everything is working properly. They are always on time, courteous & efficient.
Zoey Zoric
Zoey Zoric
03:30 19 Oct 19
Watermart and their service is first rate. They come when they say; their service is professional and efficient. Their service plan is definitely worth considering. I highly recommend this company
Ron Dutcher
Ron Dutcher
19:55 18 Oct 19
Extremely knowledgeable and professional staff. I don’t think I’ve met anyone as versed in the science of drinking water as Dave. Very competitive prices. This is my third home system with Watermart. Install was quick, clean and hassle free.
Basil P
Basil P
17:46 25 Sep 19
An overall satisfying experience. The website itself had all the necessary information about the company, its products and services. Donna who assisted me further through a phone call conversation was very professional and knowledgeable. She provided a convenient installation date and time. It was easier to reach her, every time I required some clarification. The technician, Murtazio, was professional as well. He was friendly, and he finished the installation smoothly. Thank you very much!
Visakh Kunnathully
Visakh Kunnathully
20:22 30 Aug 19
An overall satisfying experience. The website itself had all the necessary information about the company, its products and services. Donna who assisted me further through a phone call conversation was very professional and knowledgeable. She provided a convenient installation date and time. It was easier to reach her, every time I required some clarification. The technician, Murtazio, was professional as well. He was friendly, and he finished the installation smoothly. Thank you very much!
Visakh Kunnathully
Visakh Kunnathully
20:22 30 Aug 19
Everything was 5 stars from choosing the system that I needed up to install and post install follow up. Ken who installed my system was very punctual and really good and knowledgeable at what he does. Donna who did all the coordination and booking the install was very helpful and very professional. Watermart is highly recommended. Thank you for an exceptional service and for the high quality water filtration system.
Ben Centeno
Ben Centeno
20:59 06 Aug 19
Talk to Watermart first if your interested in anything to do with water filtration. Had a great experience from start to finish, thanks to all the staff Dave, Donna-Maria, Ron & Allison that made it a hassle free experience. Not the cheapest but you get what you pay for when its all said and done.I continue to use and have Watermart service my installed system as they contact me in a timely manner to let me know that filters need to be changed for best results.The service technician have always kept to the date and time agreed to and do a thorough job removing, sanitizing, replacing filter and cleaning up any debris or water spills.
Sam J
Sam J
15:00 25 Jul 19
Great experience as usual. They have been providing service for a few years now and are always pleasant and professional. Thank you for the wonderful customer service!
shira
shira
05:36 24 Jul 19
Once again Watermart delivers stellar service – Nosir was A-1 – friendly and knew his stuff! Thanks Guys!
scott hendershot
scott hendershot
01:38 19 Jul 19
Watermart did a great job for me again this year. They gave me a call to remind me I was due for service, were on time, used surgical gloves and food-grade peroxide to make sure my system was clean and then didn’t leave any mess. The technician was also a friendly guy. This is one of the few service companies I deal with that I know are going to be truly professional. Highly recommended.
Graham Blair
Graham Blair
17:38 25 Jun 19
Very positive. Ken arrived on time. His work was clean. Did not leave a mess. Explained everything clearly. I will recommend him and Watermart.
Louise Ferrari
Louise Ferrari
17:04 10 May 19
Everyone at Watermart is a pleasure to work with. I have been using their service for about 8 years now and they have always been a highly recommended company in my books. Their service guys are friendly and quick and always clean up after themselves. They take time to help you with any questions I have as well. Watermart is HIGHLY recommended.
Tracy Oxtoby
Tracy Oxtoby
14:53 03 May 19
I recommend this company for your water filtration needs. We have had ours for over a decade which Watermart services annually. Ken our Service Technician who completed our most recent maintenance was thorough, courteous and professional.
Rachelle Sunga Cheng
Rachelle Sunga Cheng
02:22 23 Apr 19
This review is from Howard Craig: Donna and Hugh were terrific on the phone and welcoming to help us to your office with our Berkey… it turns out there was some difficulty with the system and your team took the time to assist….this kind of service is what will keep customers coming back….I would be happy to recommend you and your service to others and should we need filters etc… or other attention we will be calling you and your team.
Cherisse Corradetti
Cherisse Corradetti
20:07 28 Mar 19
There’s a reason this company has five stars. They treated me like a human being, worthy of their time and effort when things are going well and when things aren’t working out. I bought a Berkey from Dave and it wasn’t filtering properly. Hugh spent the next two days troubleshooting and eventually fixing the problem. It’s a surprise to feel taken care of by a company in this day and age but this kind of service makes me realize that there’s good people doing good things out there.
Ada O
Ada O
13:10 26 Mar 19
Recently leased the water cooler for our office and had a really good experience. Donna from the office provided me with detailed explanations of the products, and we were able to install the machine the next day! Ron came to install the machine the next day- very professional and made the piping line very clean by stapling it along the baseboards. A week later, I got a follow up call from Hugh to make sure everything is okay.. The taste of water is great, cooler works well and I have to emphasize excellent customer service. Highly recommend!
Lina Yang
Lina Yang
19:43 28 Jan 19
Watermart provided top of the line care to our water treatment needs for many years. Ron Anderson always delivers best service with great care and knowledge about water filtration systems.. We would highly recommend Watermart and Ron to address all kinds of water filtration needs.
Anna Zamriga
Anna Zamriga
03:43 25 Jan 19
The technician who installed our new water filter was very knowledgeable, professional and courteous. Watermart offers a great product and our family now enjoys clean, fresh filtered water from our tap without worrying about environmental problem caused by bottled water. Thanks
Pierre Cote
Pierre Cote
19:43 17 Jan 19
I have been a Watermart customer for 3 years now and am very happy with the service I’ve received. They give me a call when my system is due for service (I would never remember otherwise). They set up a service call in a 1 hour window (unlike some companies who have me sitting around for hours waiting for their technician). Yasser, was on time, was very friendly and did a thorough and very clean job. I highly recommend Watermart. Good people!
Barootsnikov
Barootsnikov
23:11 15 Jan 19
Got our whole house water system last year and needed our annual service, Ken came by, very nice and well mannered guy. He was courteous and clean, didn’t leave any mess at all and explained to me what I was suppose to do afterwards. Definitely someone I would request again for my next service. Very professional company! Highly recommend!
Gabriel Chan
Gabriel Chan
18:02 07 Jan 19
Talk to Watermart first if your interested in anything to do with water filtration. Had a great experience from start to finish, thanks to all the staff Dave, Donna-Maria, Ron & Allison that made it a hassle free experience. Not the cheapest but you get what you pay for when its all said and done.
Sam J
Sam J
17:41 15 Dec 18

You might also like...

Close Menu
Advanced Heading
Watermart

Have a
Question?

Watermart logo 340

SEND ME A

Quick Quote
Watermart logo 340